Forward thinking at BT

Martin Courtney
clock • 7 min read

As BT continues a transformation that aims to improve customer relations, chief information officer Al-Noor Ramji is looking ahead to what employees and customers can expect from the dramatic changes. Martin Courtney reports

Al-Noor Ramji Having an aim is one thing ­ – realising that aim is an entirely different proposition, especially when you have to create operational efficiencies, transform the workplace culture ...

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