Ramalinga Raju
Ramalinga Raju's fraud has rocked the Indian outsourcing industry

Satyam fraud likely to trigger new regulation

Scandal may result in a similar outcome to that of Enron

Written by Rosalie Marshall

The reputation of a key centre in our global industry has been badly tarnished, but certainly not fatally

Richard Sykes Analyst and adviser

The huge financial fraud committed by the chairman of Satyam, India's fourth largest software and services company, has raised serious questions about the way in which Indian companies are scrutinised.

Leading industry sources argue that regulation will greatly benefit the Indian outsourcing industry and that, while Satyam's financial deception could bring about its downfall, the rest of the Indian outsourcing industry will be largely unaffected.

Satyam chairman Ramalinga Raju admitted on Wednesday to inflating company profits by 50.4bn rupees (£682m) over the past seven years, causing the company's stock to plummet by more than 60 per cent.

Nasscom, India's IT trade organisation, which sets the tone for public policy regarding software and services, said it was an isolated incident.

"This is a standalone case of a failure of corporate governance, and it is critical that it be viewed in this light," said a Nasscom spokeswoman. "This is not in any manner a reflection on the industry or corporate India."

But key industry sources said the incident is likely to trigger new auditing regulations in India, and cause outsourcing customers to increase their investigation of providers' due diligence procedures in the short term.

Duncan Aitchison, president of outsourcing consultancy TPI, drew similarities between the Satyam events and the 2001 Enron scandal in the US. The accounting fraud brought into question the transparency of US accounting practices, and led to increased regulation and reporting requirements for all US corporations.

Richard Sykes, an independent strategic analyst and adviser, said that, although all Indian IT firms are likely to be subject to increased scrutiny following the Satyam incident, once they prove themselves - and he said he has great confidence that all the big names will - the industry will soon be back on track.

"The reputation of a key centre in our global industry has been badly tarnished, but certainly not fatally," he said.

Anthony Miller, an analyst at TechMarketView, believes that Satyam's problems in recent months were down to the poor leadership of Raju rather than any systemic problems in the Indian outsourcing industry.

He gave examples such as Raju's failed attempt at purchasing his sons' construction firms, and the fact that the World Bank had blacklisted Satyam after claiming that the firm had supplied the bank's staff with improper benefits.

Miller also said that, if more regulation is introduced, the general outcome will be positive for the industry, despite Indian companies having to pay to comply. Providers will be able to use their compliance to demonstrate successful governance processes to outsourcing buyers, he said.

Kris Gopalakrishnan, chief executive of Satyam rival Infosys, agreed. "The whole incident is deplorable and the government and regulators must investigate the matter to get to the bottom of this," he said.

"They should also make the necessary changes to regulations so that such incidents do not happen in the future."

However, even with increased opportunities to prove that it can be trusted, Satyam has little chance of regaining the position it has held in the market for the past 20 years.

Forrester Research analyst John McCarthy said the scandal will prompt many Satyam clients to review their contracts and talk to other offshore suppliers about potentially taking over work from Satyam.

Miller was even more pessimistic. "There is no future for Satyam as an independent company now," he said. "And it can write off any new business deals in the next few months because potential customers will not know who they will be dealing with in a few months' time."

reader comments

related articles

Ramalinga RajuManagement

Satyam chairman admits to £682m fraud

India reels as Ramalinga Raju owns up to chain of deception 07 Jan 2009

 

2008 year in review: Offshoring

A look at the highs and lows of outsourcing in a difficult year 24 Dec 2008

Satyam profit up 55 per cent

And the Indian firm is paying £18m cash for Chicago-based consultancy Bridge Strategy Group 21 Jan 2008

Outsourcers take stock of market turmoil

Financial crisis leads to review of providers' strategies 16 Oct 2008

Satyam revenue rises 45 per cent to £248m

The Indian services company has also signed a 10-year contract with Reuters 23 Oct 2007

Infosys revenue up 35 per cent

Outsourcing provider reports positive results as Indian IT sector under scrutiny following Satyam scandal 13 Jan 2009

Satyam chairman admits to £682m fraud

India reels as Ramalinga Raju owns up to chain of deception 07 Jan 2009

Satyam looks for new management

New board appointed to restore customer confidence 12 Jan 2009

related whitepapers

today's top stories

What does Windows 7 mean for Microsoft?

With the sting of Vista still fresh, Redmond has to make next Windows work 10 Jul 2009

A smarter way to use BI

Getting the most from business intelligence systems requires not only careful management on the part of IT leaders, but also the committed involvement of decision-makers across the organisation 08 Jul 2009

Quenching a thirst for IT modernisation

A substantial restructure at soft drink supplier Nichols -­ purveyor of Vimto - ­led the company to update its software to Sage 1000 to replace its in-house application. This resulted in the streamlining of the IT department and an opportunity to customise the system 08 Jul 2009

How Satyam cleaned up its act

Chief executive CP Gurnani tells Angelica Mari why Tech Mahindra opted to keep the Satyam brand after it bought the scandal-hit services firm, and explains what the deal means for existing and prospective customers 09 Jul 2009

Lack of enterprise appeal takes shine off Chrome OS

Enterprise buyers unlikely to ditch Windows for Chrome OS in the near term, say experts 09 Jul 2009

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Advertisement

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Will Google Chrome OS be a genuine alternative to Windows?

Will Google Chrome OS be a genuine alternative to Windows?

Tell us your views on the new operating system rivalry

View poll results

Latest audio and video articles

network cablesVideo

How to maximise the value of your IT networking investment

A panel of experts discuss networking strategies that deliver real value to business 03 Jul 2009

green footprintsVideo

How to manage enterprise energy use - and the role IT can play

A panel of experts explore how firms can get to grips with their carbon footprint and make smarter use of energy 01 Jul 2009

Latest in-depth articles

Google ChromeAnalysis

Lack of enterprise appeal takes shine off Chrome OS

Enterprise buyers unlikely to ditch Windows for Chrome OS in the near term, say experts 09 Jul 2009

Satyam CEO CP GurnaniNews

How Satyam cleaned up its act

Chief executive CP Gurnani tells Angelica Mari why Tech Mahindra opted to keep the Satyam brand after it bought the scandal-hit services firm, and explains what the deal means for existing and prospective customers 09 Jul 2009

Advertisement

Primary Navigation