Dell plans to recall 4.1 million laptop batteries after a series of public reports of systems catching fire
Recall affects users of Dell Latitude, Inspiron and Precision notebooks

Dell recalls 4 million laptop batteries

Largest recall in company's history as notebooks catch fire

Written by Tom Sanders in California

Dell plans to recall 4.1 million laptop batteries after a series of public reports of systems catching fire. 

The batteries were originally manufactured by Sony and were used in laptops sold between 1 April 2004 and 18 July 2006.

Users of Dell Latitude, Inspiron and Precision notebooks are urged to visit a special Dell Battery Recall website scheduled to go live on 15 August. They can still use the notebook systems with an AC adapter but with the battery removed. 

"There were very few incidents to go on here, and it would have been easy to justify them as anomalies," Alex Gruzen, senior vice president of Dell's mobility product group, wrote on the company blog. 

"But we are not willing to do that because, in everything that we do, it is absolutely about safety first."

The issue of Dell laptops catching fire got some major exposure after photos were published of an exploding unit in Osaka followed by additional pictures of charred systems.

Gruzen insisted that the recall was not related to the reports. "We are looking at safety data every single day, and this did not start when we heard about the incident in Osaka," he said.

The recall is the largest such programme in Dell's history.

Tags:

reader comments

related articles

 

HP issues battery recall after overheating fears

Fourth incident in five years for IT giant 19 May 2009

Sony issues faulty Vaio warning

Some notebook models could overheat and cause injury 05 Sep 2008

Sony recalls 100,000 notebook batteries

Fire fear sparks warning from laptop makers 31 Oct 2008

related whitepapers

today's top stories

Best practice: Five steps to achieving your e-commerce goals

Brian Walker of Forrester Research gives his top tips for ensuring e-commerce success 06 Jul 2009

Google meets the NHS? Politicians show their IT naivety again

The Tories like technology. They increasingly seem to think IT is going to help them win the General Election due next year.... 06 Jul 2009

How to maximise the value of your IT networking investment

A panel of experts discuss networking strategies that deliver real value to business 03 Jul 2009

Reaching the email zero count

I have noticed something quite bizarre today. Both my inboxes (work and personal) are empty – somehow I have managed to work... 06 Jul 2009

Habitat gets a web site makeover

The furniture retailer is revamping its online presence to provide a fully transactional web site. CIO Jacques Dekock explains why 02 Jul 2009

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Advertisement

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Would you use social networking sites to look for a job?

Would you use social networking sites to look for a job?

Tell us what you think about job hunting through LinkedIn, Facebook, Twitter etc

View poll results

Latest audio and video articles

network cablesVideo

How to maximise the value of your IT networking investment

A panel of experts discuss networking strategies that deliver real value to business 03 Jul 2009

green footprintsVideo

How to manage enterprise energy use - and the role IT can play

A panel of experts explore how firms can get to grips with their carbon footprint and make smarter use of energy 01 Jul 2009

Latest in-depth articles

Phil PavittAnalysis

From tracks man to tax man

Phil Pavitt, outgoing chief information officer for Transport for London, talks to Rosalie Marshall about the lessons he will take to his new role at HMRC 02 Jul 2009

UPS worker making a deliveryAnalysis

Global standardisation delivers benefits at UPS

Delivery giant sees benefits of central IT solution 02 Jul 2009

Advertisement

Primary Navigation