Broadband ruling row
Broadband ruling row

ISPs slam Ofcom broadband ruling

BT's rivals charge regulator with helping BT consolidate its market dominance

Written by Martin Courtney

UK internet service providers (ISPs) have reacted with dismay to the publication of a direction statement from telecoms regulator Ofcom, which they say leaves BT free to levy high charges on the wholesale digital subscriber line services it leases to them.

In an attempt to introduce fairer competition to the broadband market, Ofcom is attempting to reduce the considerable price gap between BT's two types of wholesale services, IPStream and DataStream, to make it easier for ISPs to migrate customers from one to the other.

But the margin squeeze test set out in the regulator's direction statement is actually having the reverse effect, shoring up BT's dominant position in the market, according to Stephen Dyer, chairmain of UK ISP Mailbox Internet, as BT has taken the opportunity to raise the price of one to meet the other.

"The thing that is wrong is that Ofcom does not say how much BT must charge per month, only that the margin between the two [DataStream and IPStream] products must be this much; and BT has used this as an excuse to increase [IPStream] prices," he said.

A statement from Jessica Hendrie-Liaño, chair of the Internet Services Providers' Association council, pointed out that smaller ISPs may have no choice but to try and pass on these price rises to end-users.

"SME ISPs - already operating on tight margins - will have particular difficulty managing these price changes. Many have customers on annual contracts, and so will have great difficulty asking their customers to pay more," she said.

Dyer fears there may be another unwelcome surprise for ISPs in store on 10 September, when BT is set to introduce two new ways of charging for wholesale broadband services.

One method is for ISPs to pay a lot of money for one central connection that may have only one customer on it. This is subject to the standard IPStream pricing recently increased, but there will also be usage-based charges, and neither BT nor Ofcom have yet revealed what these will be.

"If that turns out to be high, that's a triple whammy" complained Dyer.

Historically, IPStream has been the cheaper service most readily available to smaller providers, but the more expensive and more flexible DataStream allows ISPs more scope to tailor broadband services to customers' needs.

But rather than bringing down the price of DataStream, BT looks set to raise the price of IPStream by 32 per cent or more to reduce the pricing differential between the two, a prospect that provokes outrage from ISPs.

"This could force small ISPs out of the broadband market and out of business, and also result in a market consolidation which would give a small number of large broadband providers much more control over pricing," said Dyer.

  • Have your say
  • Send to a friend
  • Print this
  • Share

Tags:

reader comments

related articles

BT wholesale broadband

ISPs turn to MPs to fight BT on broadband

Telco's wholesale pricing proposal troubles trade bodies 16 Sep 2004

 

Plusnet offers cheaper wholesale broadband

ISP to sell connections to smaller providers stung by BT price hike 09 Sep 2004

Business broadband

Cheaper than a leased line and ISDN, broadband connections provide the opportunity for all companies to benefit from high-speed internet connectivity. 01 Jun 2004

Industry welcomes Ofcom's next-generation access plans

UK can speed ahead of the "lacklustre" 2MB download targets set out by the government 03 Mar 2009

related whitepapers

today's top stories

PaperlinX outsources IT and comms to Bull and BT

Paper company spends €22m on five-year deal for desktop management, helpdesk and datacentre services 05 Feb 2010

Social tools take KM to a new level

Technology expert David Tebbutt explains how – and why – organisations should integrate social networking tools into their knowledge management strategy 02 Feb 2010

EDS court defeat puts vendors on their guard

BSkyB’s victory in a long-running court case against EDS has serious implications for the IT industry 02 Feb 2010

Law firm monitors web traffic violations

Bucks declining global security appliance sales with unified threat management (UTM) platform deployment 01 Feb 2010

Video Q&A: John Suffolk, UK government chief information officer

On delivering more for less and developing IT skills for the future 29 Jan 2010

Advertisement

Security: The New Face of Intrusion Prevention
An outline of traditional IPS functionality, modern developments and how IPS can be deployed easily.

UK businesses’ attitudes to Cloud Computing revealed

Features results from a survey of over 200 Computing readers.

Advertisement

Keep up to date with the latest products, services and technologies from the world's leading IT companies; ITHound.com brings you over 6,000 white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

Latest poll

Internet Explorer 6

Internet Explorer 6

Following recent concerns about the security of Internet Explorer 6 are you planning to phase it out?

View poll results

Latest audio and video articles

Tony McAlisterVideo

Video Q&A: Tony McAlister, CTO, Betfair - Part one

On changing the skills development strategy at the online gambling firm - part one of a two-part video interview 05 Nov 2009

Video

Nokia shows upcoming handset technologies

Mobile phone features of tomorrow take the stage 21 Oct 2009

Latest in-depth articles

Analysis

PaperlinX outsources IT and comms to Bull and BT

Paper company spends €22m on five-year deal for desktop management, helpdesk and datacentre services 05 Feb 2010

Crystal ballWeb Seminar Listings

Easing the complexity of IT change management

In this Computing web seminar, in association with Oracle, we examine latest best practice in effective IT change management. Our panel of experts will answer your questions on this increasingly important issue. 07 Jan 2010

Primary Navigation