Government acts on IT project failures

Civil servants' skills need a boost, says OGC chief

Written by Steve Ranger

The UK government is to increase procurement and programme delivery training for civil servants in a bid to cut the failure rate of major IT projects.

Peter Gershon, chief executive at the Office of Government Commerce, told vnunet.com that civil servants will be trained in professional procurement and managing strategic supplier relationships.

"We have some very good people in the civil service, but their skills need a boost," he said.

Gershon explained that an early priority will be improving the management of contracts throughout their duration.

"We need people who can manage long-term service provision contracts after they have become operational," he said.

"There is a recognition that this is an area where we have to strengthen our skills and make sure that value for money continues to be achieved throughout a project."

IT project failures and cost over-runs have landed the government with a bill of around £1bn in the last five years.

Sir Andrew Turnbull, Cabinet Secretary and Head of the Home Civil Service, admitted that project commissioning had been a weakness, and that senior civil servants need to be encouraged to follow projects through to completion.

"Performance pay and bonuses will play a bigger part, as will rewards based on the success of projects," he said.

Turnbull added that people with good project delivery skills will get a higher profile.

"If you look at the management board of any agency, how many of those people have commercial and delivery skills? That will change over time," he said.

IT solutions provider CMG will offer a managed training service for civil servants involved with project procurement and delivery under a three-year contract.

The company will evaluate training from providers including Parity, Xansa and the Civil Service College.

At the moment government agencies decide on their own training, but this should provide standards.

The new service will increase the levels of e-learning, and will include a 'skills passport' website to help civil servants keep track of their development.

Andrew Kouloumbrides, national director at CMG, said: "Part of the problem is that civil servants often head up projects in areas about which they may know very little, such as construction and technology.

"This makes it difficult for them to accurately assess how the project is progressing and whether the goalposts can and should be moved."

Tags:

reader comments

related articles

Parliament

Government re-examines IT failures

Independent analysis aims to help public sector avoid common mistakes 23 Jul 2003

 

Government IT projects squander £1.5bn

Office of Government Commerce outlines plans to change the way projects are run 13 Mar 2003

Government outlines green procurement overhaul

Civil servants to be judged against environmental targets 08 Aug 2008

Mandelson v Miliband: The battle for UK climate change policy

New business and climate secretaries reportedly at logger-heads over staffing of DECC in row that goes to the heart of UK economic policy 14 Jan 2009

Politics to blame for government IT blunders, say MPs

Lack of IT engineering advice means political pressures causing bad decisions on IT projects, says Commons committee report 27 Mar 2009

related whitepapers

today's top stories

Lack of enterprise appeal takes shine off Chrome OS

Enterprise buyers unlikely to ditch Windows for Chrome OS in the near term, say experts 09 Jul 2009

How Satyam cleaned up its act

Chief executive CP Gurnani tells Angelica Mari why Tech Mahindra opted to keep the Satyam brand after it bought the scandal-hit services firm, and explains what the deal means for existing and prospective customers 09 Jul 2009

Open source bites back

Recession-hit companies are tired of vendors holding a gun to their heads over software licensing, says CEO of Ingres 09 Jul 2009

"We will ensure Britain remains at the forefront of the digital revolution"

As new trials of superfast broadband get under way, minister Pat McFadden explains the government’s digital vision 09 Jul 2009

Put social networks to work on your career

Increasing numbers of IT professionals using sites such as LinkedIn to grow contacts and find jobs 09 Jul 2009

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Advertisement

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Would you use social networking sites to look for a job?

Would you use social networking sites to look for a job?

Tell us what you think about job hunting through LinkedIn, Facebook, Twitter etc

View poll results

Latest audio and video articles

network cablesVideo

How to maximise the value of your IT networking investment

A panel of experts discuss networking strategies that deliver real value to business 03 Jul 2009

green footprintsVideo

How to manage enterprise energy use - and the role IT can play

A panel of experts explore how firms can get to grips with their carbon footprint and make smarter use of energy 01 Jul 2009

Latest in-depth articles

Google ChromeAnalysis

Lack of enterprise appeal takes shine off Chrome OS

Enterprise buyers unlikely to ditch Windows for Chrome OS in the near term, say experts 09 Jul 2009

Satyam CEO CP GurnaniNews

How Satyam cleaned up its act

Chief executive CP Gurnani tells Angelica Mari why Tech Mahindra opted to keep the Satyam brand after it bought the scandal-hit services firm, and explains what the deal means for existing and prospective customers 09 Jul 2009

Advertisement

Primary Navigation