Analysis

Case study: How Holiday Extras improved customer service by shifting to the cloud

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Holiday Extras' head of IT Damien Turner explains why he opted for the Amazon cloud and the benefits it brought
02 Sep 2014

iCloud celebrity photo hack: Are we too quick to trust cloud storage?

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After the theft of naked celebrity photos from Apple’s iCloud, should we all be more careful about what we’re – perhaps unknowingly – storing in the cloud?
01 Sep 2014

Medway Council upgrades and virtualises its outdated IT estate

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Medway Council shifts to virtual desktops to support its move to more flexible working
29 Aug 2014

'Sony doesn't understand security': Why PlayStation Network is such an attractive target for hackers

Sony’s poor reputation for security and the prestige of taking down a gaming giant attracts hackers
27 Aug 2014

Unified communications systems: how and why they fail to deliver

Failure to consult widely enough and provide sufficient training underlie many of the common issues that afflict UC systems
20 Aug 2014

Analyse first, store second says big-data analytics firm Guavus

Guavus chief technologist Ben Parker discusses streaming analytics and the increasing use of open source
19 Aug 2014

National Express drives away from Excel and Access for data analytics

National Express's Frank Kozurek tells Danny Palmer about the benefits QlikView's business discovery platform has brought to a company previously reliant on Excel for analytics
12 Aug 2014

Virtualisation cures Windows XP migration woes at Southport and Ormskirk NHS Trust

Jimmy Parker, development office lead at Southport and Ormskirk NHS Trust, tells Danny Palmer why the trust opted to switch to a Liquidware Labs virtual interface
08 Aug 2014

Network connection: How improved connectivity is enabling a safer, more efficient train service

Clayton Nash of Network Rail Telecom tells Danny Palmer how a Cisco network is helping to improve communications across the railway network
07 Aug 2014

IT leaders dismiss report on negative executive perceptions of the CIO

IT leaders from BG Group and Network Rail Telecom dismiss Forrester report, suggesting their boards are on board with IT reforms
01 Aug 2014

The new business ‘ecosystem’: Tapping into a partner’s skill set

The CIOs of Balfour Beatty and TfL tell Sooraj Shah how they have combated the IT skills crisis by leveraging third party resources
31 Jul 2014

New job? Could you be arrested for taking your know-how with you?

Developers in the US have been arrested at their exit interviews, accused of wanting to take know-how from one company to the another. Could it happen here?
30 Jul 2014

Free Windows?

What are the chances of Microsoft giving away its operating system – and even some of its most popular applications – for free? Peter Gothard asked some Redmond-watchers for their thoughts
28 Jul 2014

National roaming for mobile: where to turn?

Is the government being serious about a national roaming plan that has left mobile networks flabbergasted? Sooraj Shah finds out
28 Jul 2014

PernixData FVP virtualization software takes SEGA’s storage to the next level

SEGA Networks adopts PernixData FVP software to optimise gaming service platform
28 Jul 2014

OpenText cures NHS Trust’s case file woes

Royal Free London’s director of information management and technology, Will Smart, tells Danny Palmer how switching to digital case notes is improving patient care
25 Jul 2014

Predictive big data analytics in healthcare

John Leonard talks to big data firms Amara and FlyingBinary about applying analytics to healthcare in the US and in the UK's NHS
23 Jul 2014

Cyber espionage by Google Glass is the next major threat to enterprise security

Some organisations are already jumping onto the wearable technology bandwagon, but are they opening up a new way in for cyber criminals? Danny Palmer investigates.
23 Jul 2014

Security vs performance

Imposing security from above can make IT the ‘Department of No’, writes John Leonard, meaning it’s important to strike the right balance
21 Jul 2014

Connecting risk management to cyber security

Danny Palmer investigates how businesses can protect themselves against uncertain cyber threats in light of the increasing number of connected devices in the world
14 Jul 2014

Assigning a value to corporate data

How are some of Britain’s top organisations trying to promote the value of their data to the biggest leakers – their own staff and clients? Peter Gothard reports
14 Jul 2014

Big data ‘crucial’ to daily decision making at Netflix

Speaking during a session at MicroStrategy World Forum 2014, Justin Ward, manager for data science & engineering at Netflix, explains how big data and algorithms play a part in everything the firm does
11 Jul 2014

BlackBerry: breaking up is hard to do

Ailing smartphone manufacturer must be split into separate entities to survive, says leading analyst
10 Jul 2014

Carphone Warehouse uses Android tablets to put MicroStrategy BI tools in the hands of retail staff

Paul Scullion, head of business intelligence for Carphone Warehouse, explains how business intelligence tools are improving performance across the company
10 Jul 2014