Latest Voice articles

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Video Q&A: Stefan Oberg, general manager, Skype for Business

Watch the internet telephony firm's executive discuss the future 25 Aug 2009

call centre operatorAnalysis

IP telephony brings cost savings to Walsall

New communications system could deliver £567k savings over five-year period, say consultants 24 Aug 2009

Phone mastNews

Snooping laws used 1,400 times a day

Figures show a 44 per cent rise in requests for communication over two years 10 Aug 2009

Businesses reluctant to give up fixed-line connections

But Ofcoms report shows mobile revenue from companies growing as fixed-line spending falls 06 Aug 2009

Commerzbank adopts managed voice trading system

German bank signs deal with BT to avoid IT planning and gain financial flexibility 28 Jul 2009

Foreign Office seeks supplier for £500m global network deal

Six-year framework agreement will see a move to next-generation IP communications 29 Jun 2009

Kuoni and AkzoNobel sign international networking deals

Orange Business Services picks up five-year contract with travel firm and a five-year extension to chemicals manufacturer contract 07 Apr 2009

"New phones please" - Wimbledon gets communications overhaul

Tournament's 600-strong media pool to use new system to help improve viewers' experience 04 Mar 2009

University College Hospital overhauls communications

Azzurri contract will see NHS trust move to managed service for IP telephony 24 Feb 2009

NSPCC unifies communications to improve service to children

The new unified service will feature secure email, chat rooms and a “fridge magnet” messaging area 13 Feb 2009

Principality Building Society upgrades voice systems

IP-based platform was introduced to better manage customer call volumes 11 Feb 2009

How to deploy secure unified communication

Integrated tools can boost business performance by enhancing staff productivity and collaboration, but you need to be aware of the risks 22 Jan 2009

MS Society rolls out voice over IP

Charity hopes hosted service will reduce costs and improve service to members 21 Jan 2009

British Museum plans IT upgrade

Museum aims to implement CCTV and VoIP network 09 Jan 2009

Corporates catch the convergence wave

In the first of our four-part guide, we examine the benefits and challenges of moving data, voice and video onto a converged communications platform 28 Oct 2008

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Latest audio and video articles

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HP unveils S Series notebooks

'Prosumer' line overhauled 01 Mar 2010

Web Seminar Listings

Preparing for enterprise-scale Windows 7 migration

The web seminar on 18 Feb will discuss how Windows 7 migration can increase IT efficiency in large enterprises, freeing up budgetary and personnel resources to focus on business innovation. Our panel of experts will examine the strategies, tools and services IT leaders can use to migrate successfully and reap the rewards of increased efficiency. 19 Feb 2010

Latest in-depth articles

Smiths Group CIO Brian JonesAnalysis

Q&A: Brian Jones, CIO, Smiths Group

How should conglomerates be looking at the new IT technologies coming through? Brian Jones explains. 19 Mar 2010

Analysis

What security strategy should enterprises adopt after the recession?

Act now to put your your firm on higher growth path advise CISOs 19 Mar 2010

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