Latest Voice articles

National Rail Enquiries looks to refresh voice service

trains-platform
The booking and information company is considering cloud options
11 Oct 2011

Technology trends that can necessitate a LAN upgrade

networking
The biggest headache for IT teams is identifying the trouble spots and knowing how and when to upgrade the underlying infrastructure
03 Aug 2011

NHS Trust uses upgraded VPN to sell cloud services

Nurses at NHS hospital
A south London NHS Trust has cut costs and generated new revenue thanks to a recent network upgrade
20 Apr 2011

Video Q&A: Stefan Oberg, general manager, Skype for Business

Watch the internet telephony firm's executive discuss the future
25 Aug 2009

IP telephony brings cost savings to Walsall

New communications system could deliver £567k savings over five-year period, say consultants
24 Aug 2009

Snooping laws used 1,400 times a day

Figures show a 44 per cent rise in requests for communication over two years
10 Aug 2009

Businesses reluctant to give up fixed-line connections

But Ofcoms report shows mobile revenue from companies growing as fixed-line spending falls
06 Aug 2009

Commerzbank adopts managed voice trading system

German bank signs deal with BT to avoid IT planning and gain financial flexibility
28 Jul 2009

Foreign Office seeks supplier for £500m global network deal

Six-year framework agreement will see a move to next-generation IP communications
29 Jun 2009

Kuoni and AkzoNobel sign international networking deals

Orange Business Services picks up five-year contract with travel firm and a five-year extension to chemicals manufacturer contract
07 Apr 2009

"New phones please" - Wimbledon gets communications overhaul

Tournament's 600-strong media pool to use new system to help improve viewers' experience
04 Mar 2009

University College Hospital overhauls communications

Azzurri contract will see NHS trust move to managed service for IP telephony
24 Feb 2009

NSPCC unifies communications to improve service to children

The new unified service will feature secure email, chat rooms and a “fridge magnet” messaging area
13 Feb 2009

Principality Building Society upgrades voice systems

IP-based platform was introduced to better manage customer call volumes
11 Feb 2009

How to deploy secure unified communication

Integrated tools can boost business performance by enhancing staff productivity and collaboration, but you need to be aware of the risks
22 Jan 2009

MS Society rolls out voice over IP

Charity hopes hosted service will reduce costs and improve service to members
21 Jan 2009

British Museum plans IT upgrade

Museum aims to implement CCTV and VoIP network
09 Jan 2009

Corporates catch the convergence wave

In the first of our four-part guide, we examine the benefits and challenges of moving data, voice and video onto a converged communications platform
28 Oct 2008