Latest Utilities articles

Making cities smarter with technology

Guangzhou in China
How the likes of IBM and Oracle are helping municipal authorities around the world to "optimise their infrastructure"
22 Feb 2011

Ofgem seeks opinions on how to protect smart meter users

A smart meter
Consultation paper looks at management of data privacy, automated switching and remote disconnection
08 Feb 2011

Cisco to buy smart grid specialist Arch Rock

Network giant making waves in the smart grid metering services market
03 Sep 2010

Obstacles to broadband rollout are significant, says industry

Problems include lack of funding and issues around the sharing of utilities
16 Jul 2010

Severn Trent Water improves data archiving

New project intended to better manage data stemming from SAP implementation
11 Feb 2010

British Gas favoured in Accenture lawsuit judgment

High Court issues judgment on points raised by the supplier over troubled billing platform
09 Nov 2009

Smart meters must have displays

Consumers need clear information to receive full benefits, says energy watchdog
05 Oct 2009

National Grid signs £200m network support deal

Cable & Wireless contracted to supply next-generation optical-fibre communications
24 Jun 2009

Software helps Anglian Water to mop up bad debt

Aims to reduce levels of non-payment through improving customer data
04 Jun 2009

Electricity firm seeks supplier for £80m IT overhaul

Electricity North West starts wide-ranging technology refresh
04 Jun 2009

CSC secures right to bid at United Utilities

Framework agreement enables outsourcer to pursue IT contracts supporting overhaul at the utilities firm
23 Mar 2009

Electricity firm completes Windows migration

Guernsey utility generates £120,000 in yearly savings by reducing reliance on mainframe skills
02 Mar 2009

National Grid signs voice and data deal

Energy group hopes to improve customer service with £5m Vodafone contract
06 Jan 2009

IT is a key terrorist tool, says IPPR

National infrastructure is stretched and increasingly reliant on IT, says think tank report
28 Nov 2008

Thames Water improves staff management

New platform streamlines staff-related tasks and boosts productivity
24 Nov 2008

Energy firms rapped over online pricing

Ofgem threatens to crack down on short-term internet deals
07 Oct 2008

South East Water upgrades to manage email surge

The utility has implemented an online customer service system to accommodate a five-fold increase in emails
18 Aug 2008

Nuclear power insurers get secure web service

Power station underwriting body opts for data security
31 Jul 2008

Anglian Water signs multimillion-pound communications deal

Utility firm is enhancing customer services with two-year management contract
29 Jul 2008

National Grid cuts carbon footprint with web conferencing

Energy giant reduces dependency on travel by improving remote communications
15 Jul 2008

Tories back smart meters for every home

Rollout would "revolutionise" energy use, says David Cameron
16 Jun 2008

Energy companies fund software boom

Oil, gas and power companies spending heavily
27 May 2008

Accenture slams Centrica's "baseless" claim

Accenture, being sued by Centrica, has accused the power giant of shifting blame
12 May 2008

Mobile technology supports EDF maintenance

The distribution arm of EDF Energy is using mobile routing technology to monitor its substations
06 May 2008