Dark patterns use interface design to coerce, steer or deceive users into making decisions that benefit the site but not necessarily the user
Getting to grips with a new user interface is one of life's biggest frustrations, says Professor Peter Cochrane. There must be something better
Big data needs to be as easy to use as Facebook, suggests Tulloch, which means employing ordinary people to do the testing - until it is
CIO Fin Goulding heaps praise on Microsoft for starting to listen to customers more since Satya Nadella took over the CEO job
New API to enable e-retailers to connect to Royal Mail logistics system more easily
Willem Eelman had urged SAP to improve the UI of its core products so that Unilever could expand adoption of its apps and drive value
Engelbart invented windows, the computer mouse, hypertext and collaborative tools
'Disappointing usability for both novice and power users,' says Nielsen