"Our main opportunities are to decrease the action-intention gap for our users by making their supplier decision journey and finance journey a lot simpler."
Declan O’Gorman, Head of Enterprise Engineering at NatWest, here speaks about his drive to recognise the importance of diverse experiences, ideas and approaches.
Catherine McGough, Customer Due Diligence Platform Lead for Financial Crime Technology in NatWest Group, is a finalist in Role Model of the Year – Financial Services at the Women in Technology Excellence Awards.
Kapila Dayal, Software Engineer for Credit Risk Analytics in NatWest Group, is a finalist in Woman of the Year – Financial Services at the Women in Technology Excellence Awards.
Rebecca Brindley, Experience Manager of Digital Channels at DigiTech, NatWest, is a finalist in Outstanding Transformation at the Women in Technology Excellence Awards.
Bank's ex-employee claims she has highly sensitive details of 1,600 customers, but bank is not taking it back
The technical glitch left thousands of customers unable to use digital services of the bank
NatWest website goes down in a second day of IT outages affecting accident-prone RBS banking group
Five hundred NatWest customers will be able to use voice recognition combined with PIN to confirm their identity
'AI is a potential solution to a problem. Is there an easier way to do it? If so that's the right way' says head of AI Tom Castle