While the department has taken steps to enhance its logistics and commodity procurement processes, several longstanding deficiencies in its inventory management system persist
Failure to understand project requirements early on leads to delayed delivery and increased costs
Delays have pushed the programme's delivery to March 2022
GDS flagship identity verification programme over-optimistic and failed to set clear objectives, claims NAO report
"All organisations infected by WannaCry shared the same vulnerability and could have taken relatively simple action to protect themselves"
Department of Health warned of rising IT security risks a year before WannaCry, but NHS trusts ignored advice, claims NAO
Healthcare staff had to use WhatsApp on mobile phones as NHS IT, including email, went down
GDS has continued expanding despite a recent exodus of leaders - but needs a clearer focus, claims the NAO
Lack of leadership at the Cabinet Office the problem, says National Audit Office
NAO: BBC must make clear who is accountable for projects and define anticipated benefits at the start