The Royal Shakespeare Company (RSC) is using an IPTV network to relay live performance footage across its theatre and offices in Stratford-upon-Avon. The performance group has secured more than £100m funding for the redesign of the...

"Until high-speed connections are available, in even the remotest areas, then the benefits of broadband will be limited. We run the risk of social exclusion and the so-called digital divide.” Now take a look at this...

Over the years there has been great debate about call centres.Are they the best way of providing customer service? Should they be staffed by employees of the organisation they serve? Can they be offshored? If not,...

Imagine you are calmly browsing around duty free at Heathrow airport. You’ve checked in your bags, you’ve had a coffee, you’ve checked Facebook, you neither know nor care what time it is, because you know you’ve...

What will ID cards be for? Worryingly, despite the details published last month with the launch of the procurement process, there is still no simple answer. Fraud, immigration and public services all come under the scheme’s...

Here's a "helicopter view" of the communications market from Ofcom chief executive Ed Richards given at Intellect's consumer electronics conference last week. Richards' speech was based around securing a regulatory regime that encourages competition, investment and...

What about the unemployed, such as myself, who would like to enter networking and cable installation within the IT profession? (Government turns to prisoners to tackle IT skills shortages, www.computing.co.uk/ 2218728). What about those who have...

I had an interesting visit to the Czech Republic last week. I was speaking at a conference focused on the business of information technology in the country and it covered a multitude of areas, focusing a...

For the first time in my life I feel sorry for insurance salesmen. The Financial Services Authority has taken a big red pen to their use of the words "save up to £200 with our insurance"...

Every newspaper and every technology news web site is today full of the excitement and hype from the launch of the new Apple iPhone, revealed by the company's chief executive Steve Jobs yesterday at Macworld in...

Excuse me while I 'pop out' from this blog posting and message one of my mates: "Is an eel a fish or not?" Be warned - using instant messaging (IM) technology for such crucial business questions...