Computer glitch causes New Year's Eve Visa outage

A computer glitch left thousands of UK customers unable to use their Visa cards on New Year’s Eve.

According to a Visa spokeswoman a technical issue affected the processing of some Visa transactions for less than two hours on New Years Eve. The issue was identified and fixed immediately.

Visa will shortly release figures on the Christmas peak period which it says witnessed a record number of transactions.

The glitch follows an incident last year in which UK bank Abbey mistakedly billed thousands of customers twice for the same Visa debit card transactions over the August bank holiday weekend.

What do you think? Email feedback@computing.co.uk

Further reading:

Systems error causes Abbey to bill customers twice

Computer glitch prescribes Viagra to stop smoking