"New phones please" - Wimbledon gets communications overhaul

Media will get better and cheaper communications

The All England Lawn Tennis and Croquet Club (AELTC), home of the Wimbledon tennis championship, has installed a new voice over IP communication system.

The tool will allow the tournament's 600 media representatives to get easy access to internet and phone services in multiple languages. They will also be able to take part in audio conferences, and share documents and images.

Jeff Lucas, head of IT at AELTC, said the system will help improve home viewers' experience of the tournament.

“Millions of people worldwide rely on the media to follow The Championships, so it is imperative that we can provide them with fast, flexible 21st century services,” he said.

Previously, media booked communication services through a variety of outsourced providers, in a time-consuming and costly process that gave the AELTC limited control over service quality or pricing.

The new system will provide greater billing accuracy and consistency.

Actimax was responsible for the implementation of the system and the project was designed and managed by MAC Systems.