BT Business has launched a new blog to give firms information and advice on how to build their online presence, and provide a channel for feedback and interaction with its experts.

Three experts from BT together with blogging expert Ian Fenn will contribute regularly to the blog, which aims to cover topics including web site design, how to reach customers online, and network security.

"To date all the content on our portal has been one way – BT to its customers," said David Morgan, head of online business services. "Whilst we did have a feedback mechanism we wanted to get much more of a conversation going with our customers so we could really understand what's important to them."