VoIP-enabled wireless router

Review: Intertex SurfinBird IX68 voice-enabled router

Relatively limited as a voice gateway but can act as a full session-initation protocol (SIP) server

Written by Peter Judge

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This article is part of a group review of six voice-enabled Wi-Fi routers

This is a box of surprises. At first sight it looks like a somewhat limited internet gateway, but we rapidly realised it is a lot more than that. While the other boxes in this review allow SIP clients to be installed, the IX68 includes a full SIP server. It can actually be used as a telephony provider for a small company, allowing employees on multiple sites to phone each other for free. It can register to an internet telephony service provider (ITSP) for cheap connections to the PSTN. It has two phone ports, and can support multiple SIP phones as well as SIP-enabled mobile handsets using Wi-Fi.

In this mode, it can handle around 30 simultaneous phone calls, and support an office of about 50 users, Intertex says. In this group test, the IX68 is overkill – indeed, for individual home users or small offices, it performs less well than some of the other boxes. It only allows one SIP name and provider per port, it requires a fixed code to dial out on the PSTN, and waits for four seconds to dial out, unless users press #.

Despite its many functions, the box is just six inches square and comes with a warning to stand it upright to dissipate heat correctly. Its unconventional LED display shows the security status of the firewall as “Hi”, “ Lo”, “AC” (custom) or “blo” (blocked). There is a button on the front of the box that changes this status, which strikes us as a bad and risky idea. In fact the “Lo” setting is more or less as strong as usual firewall rules, so the actual danger is of someone disabling the whole internet connection, or blocking IM by setting the firewall to “Hi”.

The user interface takes a bit of getting used to and there is also a somewhat fiddly option on Ethernet Port 4 to convert it into an uplink. Two negative points: the device has no USB port, which may not be too much of an inconvenience; and there is no documentation CD, which is something a device this complex should definitely ship with.

Next review: Thomson SpeedTouch 780WL

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Product overview

  • Price: £199 + VAT. (€500 for SIP switch download)
  • Web site: Intertex

Ratings

  • Our rating: 3
  • Average user rating:

Verdict

If all you want is a small office access gateway, the SurfinBird IX68 from Intertex is probably overkill. This is a very powerful SIP solution for the more ambitious VoIP user, but its management interface takes a bit of getting used to.

Pros: Massively expandable VoIP provision; great value for money as a small business SIP server; well-implemented firewall; well packaged and designed.

Cons: SIP ports limited when used standalone; no USB; no CD

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