HMRC data loss leaves 25 million exposed

Revenue chief Paul Gray resigns

Written by Iain Thomson

The head of HM Revenue and Customs (HMRC) has resigned after it was revealed in parliament that the personal details of 25 million Britons had been "lost in the post".

Chancellor of the Exchequer Alistair Darling said in a statement that two CDs with the details of 25 million families had been sent to the National Audit Office by courier firm TNT but failed to arrive.

The material was apparently put in the post by a junior employee at the HMRC office in Washington, Tyne & Wear.

The disks, which were password protected but not encrypted, contained names, addresses, dates of birth, child benefit numbers, National Insurance numbers and bank or building society account details.

Paul Gray, chairman of HMRC, has already resigned and opposition MPs are calling on Darling to do likewise.

"The lost bank account numbers, names and addresses represents a gold mine for thieves and is much more valuable than credit card numbers or taxpayer ID numbers," said Avivah Litan, vice president at Gartner Research.

"Bank account numbers sell for the highest price on the black market, between $30 and $400, which is significantly more than the 50 cents to $5 that criminals pay for credit cards.

"If evidence emerges that the data fell into criminal hands, the UK banks may be forced to close the 15 million accounts and issue new ones at an enormous cost to them and a major inconvenience for their customers."

This is the third in a series of data breaches at HMRC. The organisation lost the details of a number of high net worth individuals in October, and banking details for 15,000 savers went missing earlier this month when a laptop was stolen.

"Another week and another high profile data breach for the government," said Joseph Hoban, vice president at data protection firm GuardianEdge.

"This is not the first time that public data has been compromised and, if lacklustre security continues to rule, it certainly will not be the last.

"It is time that tougher security measures were taken to protect our most confidential files. Securing two disks with only a password is not sufficient."

Darling has described the incident as "extremely regrettable" but has resisted calls for his resignation.

The loss has also sparked renewed calls for a data breach law that would force the government and companies to inform people if their data had been put at risk.

"California introduced data breach notification legislation some time ago, which compels businesses to inform customers if their personal data may have been compromised," said Richard Turner, vice president of sales at security firm RSA.

"The introduction of similar legislation would not only be a significant step in combating fraud, but constitutes a basic human entitlement.

"Public awareness of security breaches would serve to focus organisations on ensuring that confidential information is adequately protected, and enable the public to take appropriate safeguards in the event of a compromise."

Tags:

reader comments

related articles

 

Three million records lost in another government data scandal

And still no news on the 25 million missing child benefit records 18 Dec 2007

Review 2007: Government IT

Computing looks back at the highs and lows of a year in public sector technology 19 Dec 2007

Humiliated government sets out to mend its data ways

Ministers pledge to implement all recommendations of data loss reports 14 Jul 2008

related whitepapers

today's top stories

CIOs must embrace collaboration tools

Author Don Tapscott gives Angelica Mari his reasons for promoting social networking tools and says transparency is the key to security 04 Dec 2008

On a quest to build a connected society

BT Design’s JP Rangaswami talks to Gareth Morgan about his pivotal role in the telecoms giant’s efforts to deliver universal broadband and his plans to tap into the creativity of the open source community 04 Dec 2008

IT leaders must stand by India

A sense of perspective is the most important response from IT leaders to the attacks in Mumbai 04 Dec 2008

Case study: Clifford Chance

Law firm implements Sun platform and reduces datacentres to gain efficiency and cost synergies 03 Dec 2008

Should CRM be more sociable?

As vendors rush to add more social networking bells and whistles to their CRM products, some experts warn that users must tread carefully when venturing into online communities 03 Dec 2008

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Advertisement

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

White papers

Search white papers

Top categories

VPN, Extranet and Intranet Solutions

WAN/ LAN Solutions

Network Security

Interoperability-Connectivity

Grid/ Utility Computing

Latest poll

Will the terrorist attacks in Mumbai affect your offshoring plans?

Will the terrorist attacks in Mumbai affect your offshoring plans?

Is India becoming a risky destination?

Previous poll results

Latest audio and video articles

Padlocked CDVideo

Technology and privacy

Watch the final video in a two-part Computing roundtable debate on the importance of putting data privacy issues at the heart of your IT plans 02 Dec 2008

Podcast imageAudio

Computing podcast - Standard Life's offshoring plans; and the prospects for government IT

The insurance giant outlines its new outsourcing strategy; and we ask if the government's economic bailout will affect its IT plans 28 Nov 2008

Latest in-depth articles

Doctors looking at a computerAnalysis

Watchdog wants IT to cure privacy woes

Information Commissioner Richard Thomas is urging organisations to put privacy protection at the top of their procurement and development criteria 04 Dec 2008

Colin McDonaldComment

Web 2.0 has potential to transform staff training

Employees can sharpen their IT skills through using the latest interactive training tools, writes Colin McDonald 04 Dec 2008

Advertisement

Primary Navigation