It pays to work smarter not harder. According to a recent study by the IBM Institute for Business Value, organisations that are significantly outperforming their industry peers also happen to be making more headway on newer approaches to work. They’re using dynamic, collaborative and connected ways of working to get things done effectively within a constantly changing environment. But most organisations are not yet meeting their ambitions in these areas. For those at the forefront and those lagging behind, this research offers insights into the critical practices and technologies that are fundamentally changing the nature of work.
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