Managed services thrive in tough times

clock • 3 min read

The downturn has resulted in a marked shift towards simple, short-term managed services contracts

Phil Sayer Every six months, Forrester Research produces a report tracking the managed services contracts signed by telecom service providers with firms based in Europe. We do this by requesting ...

To continue reading this article...

Join Computing

  • Unlimited access to real-time news, analysis and opinion from the technology industry
  • Receive important and breaking news in our daily newsletter
  • Be the first to hear about our events and awards programmes
  • Join live member only interviews with IT leaders at the ‘IT Lounge’; your chance to ask your burning tech questions and have them answered
  • Access to the Computing Delta hub providing market intelligence and research
  • Receive our members-only newsletter with exclusive opinion pieces from senior IT Leaders

Join now

 

Already a Computing member?

Login

You may also like
Faith no more: the rise of 'zero trust' approaches to cyber security

Security Technology

The need to support WFH and flaws in the perimeter model has pushed ZTN to the fore

clock 07 June 2022 • 8 min read

Strategy

The do's and don'ts of customer-centric delivery

clock 25 April 2017 • 7 min read

Services and Outsourcing

Forrester report suggests fears of a world without work for humans are unfounded

clock 25 August 2015 • 2 min read

Sign up to our newsletter

The best news, stories, features and photos from the day in one perfectly formed email.

More on Services and Outsourcing

IT service providers need to smarten up their own digital acts

IT service providers need to smarten up their own digital acts

The world has changed and the tech services sector needs to catch up

Mark Gibbison
clock 27 September 2021 • 4 min read

Style vs substance: how to build an agile digital offering in a post-Covid age

Agencies must strike a balance between innovation and durability in creating products that are crisis-resilient, says Andrew Dunbar

Tom Allen
clock 16 November 2020 • 5 min read

John Lewis announces partnership with Wipro to expand its digital presence

The retailer is also transferring 244 of its non-customer facing staff to Wipro

clock 02 July 2020 • 2 min read