Web 2.0 has potential to transform staff training

Web 2.0 can transform training

A decade ago when two young Stanford University students launched Google, they wanted to push new boundaries. Unsurprisingly, Google is now firmly behind Web 2.0 as a vital next step in the development of the internet. Online word processors, spreadsheets, social networking and podcasts are all relatively new developments, but Web 2.0 is also set to revolutionise the way in which IT skills and other training is provided.

Soon learners will be able to benefit from more sophisticated e-learning using this technology ­ from providing individual learners with the ability to interact in real time with fellow professionals, through to delivering training that is tailored to individuals. Some say that next-generation learning is just around the corner. It is already here.
The emergence of Web 2.0 is a potential game-changer in the way skills training and learning is provided, by engaging employees in learning specifically targeted toward their needs.

A good example is Games2train, the world’s first video game-based training tool. By marrying the fun of playing the game together with all the information needed to accomplish learning or training objectives, learners of all levels can access the right training for their specific objectives.

For instance, Games2train offers an interactive game called Straight Shooter, which allows prospective clients to ask employees questions, which they must answer correctly to get points and climb up the table. All questions are based on each individual firms’ online policies and reference materials, and allow the users’ progress to be recorded on the company intranet.

These interactive forms of learning help not only to engage all groups, but also have the added benefit of reducing costs from training courses.

As well as interacting with tutors, learners can communicate with professionals, creating a “community of practice”, in which issues can be debated, discussed and best practice shared.

Colin McDonald, is head of curriculum development at Ufi, the organisation behind learndirect and learndirect Business.