Care Connect cost £1,600 for every patient query resolved during its pilot phase
An NHS patient feedback service, dubbed Care Connect, cost £1.25m - or on average, £1,600 for every patient query resolved during its pilot phase. A Freedom of Information (FOI) request by Digit...
To continue reading this article...
Join Computing
- Unlimited access to real-time news, analysis and opinion from the technology industry
- Receive important and breaking news in our daily newsletter
- Be the first to hear about our events and awards programmes
- Join live member only interviews with IT leaders at the ‘IT Lounge’; your chance to ask your burning tech questions and have them answered
- Access to the Computing Delta hub providing market intelligence and research
- Receive our members-only newsletter with exclusive opinion pieces from senior IT Leaders