The relationship between the charity and Rackspace started in September, and Action for Children has since moved its website over to the hosting provider with no major issues, according to Robertson.
He added that the charity chose a hybrid solution as it felt this was the most secure.
"Charities are generally quite nervous about putting data in the cloud. Even though government is putting things into the cloud, from a charity point of view, the cases of government departments leaving USB sticks makes it nervous. Especially as we are dealing with data in the children and families sector," Robertson said.
"We had confidence that with the hybrid solution all of our data was safe and secure within the physical server and we had the ability to actually be able to spin up more resources as and when we needed them from the actual website. From a cloud point of view all of the front end is based in the cloud and all the things that drive the website like our databases, are in our dedicated severs," he added.
Going forward, the charity wants to work with Rackspace to use some of the technologies the cloud provider is working on like on-demand Hadoop clusters.
"We're very much into using big data and to be a major player anywhere on the web you have to start using big data," he said.
Action for Children wants to use more data to improve engagement with its website and enhance its donation pages. It will also plug its hybrid solution's database into a CRM system.
By eliminating high entry costs for big data analysis, you can convert more raw data into valuable business insight.
A discussion of the "risk perception gap", its implications and how it can be closed