Hillingdon Council adopts Google Apps in bid to save £3m

By Sooraj Shah

21 Dec 2011

Comments: 2

Google Apps graphic

The London Borough of Hillingdon is to migrate to Google Apps for Enterprises in February 2012 in a move it said will save it £3m over four years.

The council will migrate 3,500 staff from Microsoft Outlook to Google Apps.

Further reading

The migration will take two years and see staff moved onto web-based email and calendar within four or five months, with these services to be supplemented by instant messaging and videoconferencing at a later date.

Steve Palmer, head of ICT at Hillingdon, said the council would save money and be more productive following the move.

"The council will save £3m because it won't have to pay for licences, there is less of an investment in infrastructure, too, as the migration reduces the need for local storage and server space for data. We'll also need less support from our in-house IT team," he said.

"In terms of productivity, Google Apps allows us to collaborate internally and access documents at any time using instant messaging and videoconferences, this will then help us to find new ways of being able to deliver public services," he said.

He added that many staff use Google Apps in their private lives, which should help to make the move relatively painless. For those not familiar with the service, there will be a structured training programme, Palmer added.

Palmer said that although other councils are looking into moving to the cloud Hillingdon is the first to do so.

Reader comments

Finally local government is free!

This is fantastic news for employees of local government and members of the electorates! Better internal communications without inboxes crashing will reduce stress for the employees and increase customer satisfaction.

Google apps has proven itself with Universities and business in just a couple of years. Their offerings are robust, secure, and private (Their zero knowledge policy blows away Microsoft's BPOS).

Go Google!

Posted by: Darren Woods  03 Jan 2012

Let us know how it goes

Firstly, being a Hillingdon citizen, I hope the reduction in the IT bill is passed on to the people of Hillingdon.
Being an IT Professional, I would like to find out how thieir move to Google goes and any problems they have, and once they "go to Google" are they happy or would they consider a move back to their current supplier?

Posted by: Adrian Faiers  21 Dec 2011

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