Nottingham Building Society signs IT upgrade deal

Nottingham Building Society has signed a £1.5m deal with Esteem Systems to upgrade its IT system to improve customer service.

The new infrastructure will enable the building society to install Summit, a mortgage lenders software application from supplier TietoEnator, allowing the firm to manage its savings and mortgage accounts more effectively and focus on customer needs rather than financial products.

The infrastructure refresh will allow employees to gain easy access to the new Summit application and offer better customer service, increase productivity, reduce costs and ease future upgrades.

Esteem will design the new IT setup and project manage the installation of servers and storage networks as well as the migration of data and the implementation of Citrix and Microsoft software.

Jack Cutts, head of IT at Nottingham Building Society, says Esteem was chosen because of its consultative business approach and expertise in implementing and managing Sun, Citrix and Microsoft technology.

‘They had the financial sector experience we needed to ensure the Summit application would be implemented in the best way alongside our major software supplier TietoEnator,’ he said.

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