EasyJet outsources helpdesk services

12 Dec 2007

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Easyjet is outsourcing its IT helpdesk

Budget airline easyJet has signed a three year outsourcing contract with Alfred McAlpine IT services to provide a helpdesk facility.

The contract will provide IT support for over 5000 employees across 86 airports.

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The aim is to improve service, according to easyJet IT service delivery manager Bill Codd.

"Alfred McAlpine will enhance the perception of IT throughout easyJet," said Codd.

EasyJet already has a contract with Alfred McAlpine to provide voice and data services.

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