30 Jun 2009
TalkTalk, the ISP set up by mobile phone retailer Carphone Warehouse, has appointed its first chief information officer (CIO), as the company prepares to be demerged from its parent.
David Cooper, previously chief technology and operations officer at network operator 3, has taken the CIO role, where he will focus on billing and customer service systems supporting the company’s 4.25 million phone and broadband users.
Further reading
Cooper will also oversee IT integration with ISP Tiscali, acquired for £236m in May.
“TalkTalk is a very exciting, dynamic company with huge ambitions. I’m looking forward to the challenge of ensuring its IT systems are the best in class as it continues to grow and establishes itself as one of Britain’s dominant telecoms companies,” said Cooper.
Carphone Warehouse already has a long-term chief technology officer, Simon Post.
TalkTalk is due to be spun out from its parent company next year.
I would love to find out an email address for David Cooper as I am getting terrible problems with getting a speed issue resolved and now customer services seem to have stopped replying to me.
I am not prepared to telephone and get a man in Bombay going through his 'script' which I know by heart. I have been with TalkTalk right from the start but I am seriously considering a change.
Posted by: Alison Watson 07 Sep 2009
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