Royal & SunAlliance signs 10-year outsourcing contract

T-Systems is Europe's largest SAP outsourcing provider with nearly 900,000 users

Royal & SunAlliance (R& SA) is outsourcing its IT and printing operations in a 10-year, £92m deal with T-Systems, the IT arm of Deutsche Telekom.

T-Systems will take over two print facilities Liverpool and Bristol and will take on 63 R&SA employees.

The deal will allow the insurance company to improve its service and provide better opportunities for staff , said Shirley Campbell, UK human resources director at R&SA.

"There are two immediate benefits for us: Our outsourced staff will be joining a highly progressive and fast growing business, and R&SA will be embracing best-in-class technology and printing processes," she said.

R&SA will focus on its core business as T-Systems handles technology improvements to the IT and printing infrastructure.

The deal is the second major IT outsourcing contract signed by T-Systems in the UK this year. The vendor signed a 10-year deal with Centrica in February.