IT is a 'black hole' in UK business

02 Jul 2001

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Nearly half of IT managers have no idea how much it costs to run their company's IT infrastructure, and one in seven uses guesswork to estimate spending.

A survey by Benchmark Research on behalf of ICL (now Fujitsu) and software firm Peregrine Systems has defined a 'black hole' in UK business that could be costing the country some £6bn in wasted expenditure.

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The survey of 200 UK companies shows IT managers losing control of costs, with half unable to guess to the nearest 10 how many suppliers they deal with.

Half of the managers could estimate only to within 30 per cent or less the true cost of running IT systems, and a similar number had no central management of software licences in place.

Although the software industry says many businesses have insufficient licences, a quarter of respondents said they had more licences than they needed.

"UK businesses are losing millions of pounds every year," said Dave Chapman, IT infrastructure manager at Fujitsu.

"To regain control, it is essential that organisations introduce effective measurement and management."

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