02 Jun 2009
Corporate IT functions are being put in jeopardy as chief information officers (CIOs) resort to short-term tactics to counter the downturn, according to research.
The survey by consultancy A.T. Kearney suggests that a third of UK businesses are looking to generate double-digit savings from their IT set-up.
Out of the 82 IT decision-makers polled, 75 per cent are looking at measures that provide a quick payback, such as deferring spend or cutting back on discretionary expenses.
However, the study also suggests that few CIOs are using the current climate as an opportunity to simplify their IT operations and streamline and optimise their assets.
“Although an ad-hoc approach is easy to implement and delivers short-term cost savings, it is unrealistic to expect that such savings can be sustained in the long term,” said Farhan Mirza, A.T. Kearney's head of UK strategic IT practice.
“Significant cost reduction often requires a comprehensive review of the underlying drivers of IT cost, with a particular focus on the management of applications and external services.”
In addition to tackling the need for cost-cutting through easier routes such as reducing the use of contractors, companies need to widen their focus to areas that address underlying cost issues, such as application portfolio or demand management.
“Without these initiatives, there is little room for manoeuvre if the economy deteriorates further – in that eventuality, a second bout of cost-cutting will be quite brutal and leave the IT organisation struggling for many years to come,” said Mirza.
“CIOs need to seize this opportunity to reduce complexity and rationalise the technology footprint to make fundamental changes to their IT cost base," he added.
As CIO, I've been reigning back spend and cutting costs for many years now. This is a standard management discipline. But I confess the easiest way has been to clamp down on travel and mobile calls, check all invoices, and negotiate hard with my suppliers every year. I dont think this will be enough to make the numbers this year so I accept the consultants' comment on taking a more formal approach. Its just more demanding and takes longer, and I doubt most departments have the skills or headcount to do a root and branch assessment. But Business IT is not a specialist science anymore and kit is cheaper and skills more commoditised so maybe there is more scope to be thorough.
Posted by: Stefan Pilgrim 09 Jun 2009
Having worked in IT management since the 80s and seen through two previous recessions I can sympathise with this view. But dealing with the real costs takes too long and people lose interest and want immediate results. Its easy to stop people using their phones and stopping training for a bit, and another good excuse to avoid upgrading this year. If the consultants are right and the downturn is worse than the one in 1992 then at some point we will need to deal with some real cost cutting. Maybe it is time to start planning this now rather than waiting to be told.
Posted by: Raj Kumar 08 Jun 2009
As far as I can tell from the article, the survey merely reports what a fairly small number of CIOs are doing. The judgement that this activity is risky or "wrong" doesn't seem to be based on empirical research or statistical analysis; it appears to be little more than an elevator pitch from one of AT Kearney's consulting managers.
Posted by: Richard Veryard 02 Jun 2009
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