07 Sep 2006
Royal Mail has redeveloped an automated web-based pricing calculator to assist customers with its new Pricing in Proportion (PiP) payment structure.
PiP establishes the price of sending a letter based on size and weight, while the calculator (Pricing Configurator) helps customers determine exact costs.
Royal Mail has integrated the calculator more fully with its web site to improve speed and customer experience. The Pricing Configurator also links to its StampNow application which enables businesses to print their own postage.
‘The first implementation of a pricing calculator did not integrate fully with the common server,’ said Royal Mail head of ebusiness Dennis Greene.
‘It is now faster and the user experience is less disjointed. The system is a quantum leap better.’
Vendor Selectica redeveloped the system, which can be found on Royal Mail’s web site.
What do you think? Email us at feedback@computing.co.uk
Further reading
Have your say on this article
Newsletters
Latest stories from Ecommerce
Latest videos
You may also like
Ecommerce jobs
Technology Patent Wars
Case studies from large organisations across all sectors
... And rich media, and flexible working, and peaks in traffic ...
Upcoming Events
Join us for this Computing web seminar, in which the Head of BI at the Co-operative Group Nick Colebourn will be explaining just how he reigned in the Group’s sprawling database estate and how significant savings were realised and data quality improved as a result.
Date: 31 May 2012
Time: 11:00 AM
Live June 13th 11:00am: Register now. During this web seminar we will be looking at the sorts of incidents that can bring data centres grinding to a halt and what can be done about them.
Date: 13 Jun 2012
Time: 11:00 am
Receive the latest jobs direct to your inbox
Are you being paid what you are worth?
