20 Jul 2005
Retailer Boots has extended its deployment of wireless handheld devices to staff to improve customer service.
Assistants at 130 of its high-street stores have now been provided with wireless PDAs so they can respond faster to customer enquiries.
A further 75 stores will receive the devices this summer, following a pilot last year in 21 shops (Computing, 8 July 2004).
The project, part of an IT overhaul being carried out for Boots by IBM, will allow shop staff to access point-of-sale, pharma-cy and back-office applications through a secure web portal.
What do you think? Email feedback@computing.co.uk
If you want to be first with the news, visit www.computing.co.uk every day.
Have your say on this article
Newsletters
Latest videos
You may also like
Technology Patent Wars
Case studies from large organisations across all sectors
... And rich media, and flexible working, and peaks in traffic ...
Upcoming Events
Join us for this Computing web seminar, in which the Head of BI at the Co-operative Group Nick Colebourn will be explaining just how he reigned in the Group’s sprawling database estate and how significant savings were realised and data quality improved as a result.
Date: 31 May 2012
Time: 11:00 AM
Live June 13th 11:00am: Register now. During this web seminar we will be looking at the sorts of incidents that can bring data centres grinding to a halt and what can be done about them.
Date: 13 Jun 2012
Time: 11:00 am
Receive the latest jobs direct to your inbox
Are you being paid what you are worth?
