Travel industry slow on mobile technology uptake

Travel managers recognise the potential of mobile technology, but implementations are slow

Mobile technology may be an important ally for corporate travel managers, but few have done anything about it, according to research from travel specialist Amadeus.

Seventy two managers polled by the firm cited tracking and communication of travellers for security purposes as the main benefit of mobile phone use.

Some 98 per cent said that mobile devices are an important tool in informing travelling staff of security alerts in emergency situations and 92 per cent mentioned that the fact technology allows travellers to get GPS directions as an advantage.

And using mobile phones to improve compliance was another benefit quoted by 88 per cent of the respondents, who mentioned the advantages of allowing staff to make and amend travel plans while on the move.

But the Amadeus report also said that despite recognising the benefits of mobile phone use, only “a handful” of travel managers had integrated the technology into their travel agenda.