Network Rail signs outsourcing deals

14 Aug 2007

Comments: 2

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Network Rail is outsourcing key IT services

Network Rail is outsourcing large chunks of its technology infrastructure to suppliers Computer Sciences Corporation (CSC) and Specialist Computer Services (SCC).

The organisation, which owns and operates the nation’s rail infrastructure, announced earlier this year that it would outsource IT services unrelated to its core operations across more than 1200 sites.

Further reading

The decision is part of a review into IT services at Network Rail designed to improve services and reduce costs.

CSC will handle enterprise operations, including data centre hosting, disaster recovery planning, security, server maintenance and storage area network management. It will also provide Oracle enterprise resource planning (ERP) support.

Some 70 IT support staff at Network Rail will transfer to CSC between October 2007 and March 2008 and Network Rail will invest £4m in the required infrastructure.

‘We are eager to exploit CSC’s capabilities,’ said Network Rail IM director Catherine Doran. ‘We have always been clear that our preferred supplier must engage in our development and change programme as well as keep the critical systems running.’

SCC will service Network Rail’s distributed computing and maintain the network of desktops across the UK from October, including support of desktop hardware, office moves and changes, local delivery of projects and asset handovers.

‘We recognise that quality IT delivery has to be reliable and seamless for our customers from the data centre to the desktop,’ said Doran.

Both contracts are for five years, with the option to extend the agreement further.

Reader comments

Reduced Costs?

Well how do you achieve cost savings?
In-house the workers cared about the staff, now all staff are seen as profit margins in a contract, anything outside of the contract will be charged.
Projects will not use internal resources, but will have to be charged 50-60% more than before.
They did this before and it did not work so what makes them think it will work again.
Yes,yes,yes that's all they want.
Will be back in-house before long and the yes-men will be long gone to go and kill some other poor guys job like mine before it is seen that it was rubbish.

Posted by: Penfold the Great  15 Aug 2007

Farce

Give it three years and it'll be back in-house. Network Rail like merry-go-rounds.

Posted by: Les Claypool  14 Aug 2007

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