16 Jul 2008
Department store Harvey Nichols has ditched Business Objects, Arthur Planning and Oracle-owned Hyperion business intelligence tools in favour of supplier Board.
The retailer said it can now support all of its business intelligence and performance management needs in one platform instead of from a series of products, modules and spreadsheets.
Further reading
"We were driven by a business need and displacing multiple legacy solutions. At the same time we have been able to harmonise and reduce our maintenance costs. As we have only one licence to pay, it's more cost-effective," said Harvey Nichols' IT director, Martin Schofield.
Schofield recently addressed the Retail Solutions show in London in which he said he was looking at more thorough product management platforms and back-end systems to analyse trends in consumer behaviour.
“Collection of customer information will start at the point of sale. The data will then be cross-referenced with customer's purchase history, so we can target our promotions and products a lot more efficiently,” he said.
Have your say on this article
Newsletters
Latest stories from Management
Latest videos
You may also like
Management jobs
Technology Patent Wars
Case studies from large organisations across all sectors
... And rich media, and flexible working, and peaks in traffic ...
Upcoming Events
Join us for this Computing web seminar, in which the Head of BI at the Co-operative Group Nick Colebourn will be explaining just how he reigned in the Group’s sprawling database estate and how significant savings were realised and data quality improved as a result.
Date: 31 May 2012
Time: 11:00 AM
Live June 13th 11:00am: Register now. During this web seminar we will be looking at the sorts of incidents that can bring data centres grinding to a halt and what can be done about them.
Date: 13 Jun 2012
Time: 11:00 am
Receive the latest jobs direct to your inbox
Are you being paid what you are worth?
