Wisdom helps in organising teacher files

The Training and Development Agency (TDA) for schools, the body responsible for teacher training, is using a document and records management system to improve efficiency.

The TDA has installed the Wisdom system to help meet Freedom of Information Act obligations and enforce business processes. The agency hopes to save time in searching for files.

Shaza Eldewieh, the TDA’s corporate governance project manager, says that before Wisdom was implemented the filing of documents was unstructured.

‘Windows doesn’t force you to save documents within a set folder system, so random files were sitting outside the system, not in a structured hierarchy. You could find that case files went missing, or were not where they were supposed to be,’ she said.

‘We needed a system that would create a proper structure, and went looking for a document management system.’

Eldewieh says Wisdom has given the agency’s 250 staff the opportunity to bring a more formal structure to the documents in its repositories.

‘All our documents are now housed within folders and classes, so it is much easier for us to find information. The structure is mandatory, so you cannot just put a document anywhere. You have to select where it needs to go and what kind of business area it would fit under,’ she said.