Arriva keeps Capgemini on the buses

Arriva runs some of the iconic London buses

Bus operator Arriva London has signed a 10-year extension to its outsourcing contract with supplier Capgemini.

The deal will see the vendor continue to support the IT systems underpinning the firm’s London bus operations, including crew scheduling, staffing, on-bus revenue accounting, performance monitoring and mileage planning.

Arriva London buses cover more than 50 million miles each year, with nearly 330 million passenger journeys.

“Capgemini’s software has enabled us to achieve a high level of automation and has given us important cost savings, including a clerical staff saving across our 15 garages,” said Jeff Quantrell, operations director at Arriva London.

“The cost-saving support is to continue for a further 10 years, including of course the Olympic year of 2012.”