07 May 2009
Aviva is rolling out an online trading platform and a new web site for brokers, in a move intended to improve document management and access to product information.
The new web site offers a simpler way for brokers to access product information and manage claims online. Other new features include the option to customise the web site to brokers’ needs and improved quote facilities, cover and documentation.
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The new trading platform, dubbed FastTrade, offers an online quote-and-buy facility for small business insurance. It aims to offer a simpler end-to-end process with instant documentation for six small business packages – including a new one for small commercial property owners.
"We have listened to what our brokers say is important to them and as a result have created a site that is not only easy to use but also gives the broker more control over what they see,” said director of business development at Aviva, John Kennedy.
Both web site and trading platform will be launched ahead of Norwich Union's name change on 1 June. The new systems replace Norwich Union’s previous broker web site and commercial e-services system, respectively.
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