24 Jul 1999
A big disparity between the solutions telecoms companies offer and those they consider important has emerged, according to research by Teligent.
The telephony and network services supplier says that while over 90 per cent of telecoms operators questioned, acknowledged the need for high investment in value-added services, operators are not able to meet market demand.
For example, while 'freephone' was ranked the most important service, less than 20 per cent of operators currently offer that service. Equally, unified messaging was regarded as the third most important service on offer, but less than 10 per cent of those questioned could deliver it.
Teligent managing director Adrian Foulkes (above) blamed the disparity on "the predominance of restrictive technology" and said investment in value-added services was falling short.
"As a result, customers are being denied next-generation solutions," Foulkes added.
Have your say on this article
Newsletters
Latest stories from Telecoms
Latest videos
You may also like
Telecoms jobs
Technology Patent Wars
Case studies from large organisations across all sectors
... And rich media, and flexible working, and peaks in traffic ...
Upcoming Events
Join us for this Computing web seminar, in which the Head of BI at the Co-operative Group Nick Colebourn will be explaining just how he reigned in the Group’s sprawling database estate and how significant savings were realised and data quality improved as a result.
Date: 31 May 2012
Time: 11:00 AM
Live June 13th 11:00am: Register now. During this web seminar we will be looking at the sorts of incidents that can bring data centres grinding to a halt and what can be done about them.
Date: 13 Jun 2012
Time: 11:00 am
Receive the latest jobs direct to your inbox
Are you being paid what you are worth?
