Royal Mail seeks supplier for £120m web transformation

Royal Mail will revamp its web operations

Royal Mail is looking for a supplier for a £120m contract for the transformation of its web operations.

The mail service wants to select a partner for systems integration and the transformation of its e-business division, providing services such as design, development, hosting and ongoing operation of all its web sites.

The successful vendor will be asked to migrate from or take charge of the firm’s existing IT platforms and relationships in that area, while delivering a cost-effective model to allow the launch of new web-based products and services.

The value of the five-year contract may reach £120m, according to the contract notice published on the Official Journal of the European Union. Royal Mail said in the notice that spending for the project “will be to such level as are considered necessary to provide suitable requirements” and is also subject to reviews driven by macroeconomic factors and other business priorities.

Bids must be submitted by 25 June.

Earlier this month, postal service minister Pat McFadden said the company needs to transform to face mounting pressure due to the growth in use of electronic communication.

“Royal Mail faces a stark choice about its future: to modernise or decline as mail volumes drop because of the shift to email and text messaging,” he said.