192.com SafeBank uses voice recognition technology to generate a unique audio ‘voice print’ during customer registration. The system then works by triggering an automatic telephone call to a customer while they are registering their details, making a transaction or viewing their account details online.
The customer is prompted to enter a randomly generated four-digit PIN that is provided through the web session, and then answer a series of automated questions to verify their identity.
Sometimes, the power of the mainframe is the most cost effective answer. Computing's Peter Gothard puts Computing's readers' questions on the future of the mainframe to IBM's Z13 expert Steven Dickens.
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