14 Jun 2010
Transport for London (TfL) has said it is "aware of some problems" with its congestion charge payments technology, provided by IBM, according to Kable.
The system allows fleets, lease companies and vehicle rental suppliers to receive a £1 discount on the £8 congestion charge if they register their vehicles online so they are automatically charged when they enter central London at specified times.
IBM took over operation of the congestion charge in November 2009 from IT outsourcing firm Capita, after it built the online system.
It is believed that IBM slashed the system's administration costs by £75m when it took on the contract.
IBM's takeover of the congestion charge operation saw an upgrade of the computer systems that TfL said would save it £200m over the life of its current business plan.
Is there a way of checking if the congestion charge has been paid for companies that use the automated discount rate? My company commutes to central London quite often so we’re weighing up the best solution. We’ve also looked into these new a href="http://www.fiat.co.uk/500twinair/" eco friendly cars /a too, but it’s a case of finding out which option would save us the most money in the long run.
Posted by: Claire 01 Apr 2011
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