Maestro users hit by down time

25 Feb 2008

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Maestro payments could not be processed on Saturday

Users of Maestro payment cards faced rejection over the weekend because of a major network failure on Saturday afternoon.

As a result of the breakdown in the chip-and-PIN system, customers of major high street banks were told their accounts were empty and were unable to pay for goods.

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Thousands of customers were affected by problems that were not resolved until the evening.

The crash comes shortly after the two-year anniversary of chip-and-PIN credit and debit cards in the UK, which has reduced face-to-face fraud by 47 per cent since 2005.

Maestro, owned by credit card company Mastercard, was not available to comment on the incident.

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