Analysts Neil Chandler and James Richardson start off by asking, "What does business intelligence (BI) mean and how does it relate to performance management?" They also look into the concept of BI ahead of Gartner's BI summit next year.
The software vendor hall of shame, who's top of the heap?
At software licence auditing time, which firm's practices most leave you palpitating with rage and despair?
Your personal nightmare of a vendor not listed? Email firstname.lastname@example.org with your best software licensing stories!