Welcome to 'The Outsourcing Debate'

10 May 2010

Comments: 19

A Computing logo

Welcome to the first ‘The Outsourcing Debate’ blog which picks up the baton from Mark Kobayashi-Hillary’s ‘Talking outsourcing’ blog.

Here I intend to add my thoughts and insights on the latest outsourcing developments, which I hope will appeal to all those for whom outsourcing is a part of working life. 

Outsourcing is at the heart of the global economy and is an effective, dynamic and rapidly evolving tool which is being used in ever greater and ever more creative ways by the world’s organisations to achieve their objectives. It’s a subject which is also debated at the highest levels by the world’s politicians.  For all these reasons, I expect to cover some exciting topics in future posts on this blog – which I hope you will be part of through adding comments and joining the debate.

As Innovation Director for the National Outsourcing Association and Managing Director of UK Outsourcing Advisory Services at IT and business process advisory firm, EquaTerra, I will endeavour to share the best of what I encounter.  Whether this is innovative outsourcing initiatives which you too may want to adopt, views on market trends and the latest research finding or first-hand insights gained from working with leading organisations and service providers.

I plan to post blogs about once a week, but this will of course be led by events as they happen and as the news reaches me, so please check back regularly.  I look forward to kicking off the outsourcing debate in my next post which will focus on why mature buyers of outsourcing services appear to be immature in delivering innovation in their outsource partnerships.

Reader comments

Outsourcing involving the contracting out of a business function - commonly one previously performed in-house - to an external provider.In this sense, two organizations may enter a contractual agreement involving an exchange of services and payments. Of recent concern is the

ability of businesses to outsource to suppliers outside the nation, sometimes referred to as offshoring or offshore outsourcing. For more details you can visit the website softwaredevelopmentoutsourcing(dot)org and services-outsourcing(dot)org

Posted by: Services- Outsourcing  26 Oct 2010

We have to focus more on the positive things than on the negative ones. We will just accept those negative ones as a challenge to get better results.

Posted by: Outsourcing Philippines  13 Aug 2010

I have read a lot of threads and outsourcing has been lots of discussions. Whether it's good or bad to outsource jobs overseas, still outsourcing has a lot of benefits to offer.

Posted by: Outsourcing Philippines  11 Aug 2010

How about the oldest debate on outsourcing? Like, is outsourcing to blame for the loss of jobs in the US ( or any parts of the world )? I'd love to see a debate on that one. I think you'll have to clear up your space for this never-ending debate. Good Luck!

Posted by: Ajeva  27 Jul 2010

Nice debate here. "Outsourcing is at the heart of the global economy" rocks. I am becoming fan of your post. Keep posting. Will back and back and back...Thanks

Posted by: Preeti Singh  14 Jul 2010

Good writing. Outsourcing is now famous one in the busines.

Posted by: Hari  10 Jul 2010

i think outsource is the best to publish our site.

outsource

Posted by: outsource  04 Jul 2010

Contact Bridge Inc. delivers lead generation in Business to Business (B2B) and Business to Customers (B2C) for sales in various sectors (like Timeshare, Telecommunication, Data Collection, Lead Generation for Rewards, Incentive Product, and Travel Incentives etc.). Our set technology selects only right leads to focus on the results which would be beneficial to you.

Posted by: Contact Bridge  01 Jul 2010

Outsourcing is at the heart of the global economy and is an effective, dynamic and rapidly evolving tool which is being used in ever greater and ever more creative ways by the world’s organisations to achieve their objectives. I plan to post blogs about once a week, but this will of course be led by events as they happen and as the news reaches me, so please check back regularly.

___________________

Peterscott

Posted by: Scarborough & Toronto Junk Removal Services  22 Jun 2010

Hi.You have used catchy heading for this..however somebody were talking about the India and china are two big countries for outsourcing in this world..However i dont see china a compeititer for India.

Scarborough & Toronto Junk Removal Services

http://www.scarboroughdisposal.com

Posted by: Integritti  22 Jun 2010

Thank you for posting. I agree on this line, "Outsourcing is at the heart of the global economy and is an effective, dynamic and rapidly evolving tool which is being used in ever greater and ever more creative ways by the world’s organizations to achieve their objectives." Therefore, outsourcing is very helpful to us. It can maintain the relationship between clients, meets ones company's mission and a lot more. Good job!!

Posted by: Outsourcing Philippines  20 Jun 2010

Hi Lee

Good luck with the blog. You should have gone for a more catchy title. Something like Inside Outsourcing, for example.

___________________

sudashetty

Posted by: outsouring  06 Jun 2010

Computing editor, how come the URL of this blog is still markkobayashihillary.computing.co.uk? And how come the new blogger has not come up with a new post yet? He promised to deliver one each week.

Posted by: Ella Brown  25 May 2010

It seems very strange that Computing magazine seems to have wiped out all of the Talking Outsourcing blog. Mark Kobayashi-Hillary may no longer be one of your bloggers, but his entries were very relevant and engaging. Why aren't you keeping them for the benefit of your readers?

Posted by: Derek King  21 May 2010

Thanks so much for the mention! It is interesting how many

people don't think of simply being kind as acting in our own

best interests - most of the time, we feel that acting with kindness is

giving others the upper hand, especially at work. But when I look back on

the most important relationships I have in my career, they're often based on

mutual respect and kindness.

Posted by: suvie  18 May 2010

Internal IT organizations choose to outsource for any number of reasons: to cut costs, improve service, increase efficiency. Increasingly, they're seeking innovation from their IT outsourcing partners, even though many don't have a clear picture of what innovation means in the context of outsourcing. Thanks for the post.

Posted by: contact center philippines  17 May 2010

More and more companies are entering the outsourcing industry. Before, India and China are the two giants in this industry in Asia. But in the past years, the Philippines is now becoming one of the top countries in providing outsourcing services.

Posted by: call center philippines  17 May 2010

I like a good outsourcing debate. Let's get started. Ask us some questions, give us a challenge! Looking forward to the conversation.

Posted by: Heath Arensen  12 May 2010

Hi Lee

Good luck with the blog. You should have gone for a more catchy title. Something like Inside Outsourcing, for example.

Karl Flinders

Posted by: Karl Flinders  11 May 2010

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