Welcome to the first ‘The Outsourcing Debate’ blog which picks up the baton from Mark Kobayashi-Hillary’s ‘Talking outsourcing’ blog.
Here I intend to add my thoughts and insights on the latest outsourcing developments, which I hope will appeal to all those for whom outsourcing is a part of working life.
Outsourcing is at the heart of the global economy and is an effective, dynamic and rapidly evolving tool which is being used in ever greater and ever more creative ways by the world’s organisations to achieve their objectives. It’s a subject which is also debated at the highest levels by the world’s politicians. For all these reasons, I expect to cover some exciting topics in future posts on this blog – which I hope you will be part of through adding comments and joining the debate.
As Innovation Director for the National Outsourcing Association and Managing Director of UK Outsourcing Advisory Services at IT and business process advisory firm, EquaTerra, I will endeavour to share the best of what I encounter. Whether this is innovative outsourcing initiatives which you too may want to adopt, views on market trends and the latest research finding or first-hand insights gained from working with leading organisations and service providers.
I plan to post blogs about once a week, but this will of course be led by events as they happen and as the news reaches me, so please check back regularly. I look forward to kicking off the outsourcing debate in my next post which will focus on why mature buyers of outsourcing services appear to be immature in delivering innovation in their outsource partnerships.