How Harley-Davidson chose ServiceNow over IBM or BMC and 'liberated IT'

Danny Palmer
clock • 3 min read

'The flexibility and ease of use of the ServiceNow platform stood out,' Harley-Davidson systems manager Jim Keene tells Computing at Knowledge 15

Harley-Davidson selected ServiceNow for IT asset management over IBM and BMC because it was the only option with out-of-the-box flexibility, something that since deployment last year has "liberated...

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