31 Oct 2008
Computing Awards for Excellence - Software supplier of the year shortlist
Sage
Sage has more than three quarters of a million customers in the UK and almost
six million around the world. It has been providing customers with business
software for 25 years. The firm’s recently-launched Sage 200 business
management suite helps companies to make the most of accounting, project
management and back-office information.
Further reading
Red Hat
Red Hat consistently performs well, both for customers and in awards
ceremonies. It meets expectations for lowering costs, meets customer
requirements on time and in budget. About 97 per cent of polled customers said
they would continue to do business with the firm.
PlateSpin
PlateSpin’s datacentre automation software optimises the use of server
resources, letting global 2000 companies lower costs, recover from disasters,
consolidate systems and migrate hardware. It can help firms manage virtual and
physical server environments.
Tideway
Tideway’s innovative discovery and reasoning engines give firms a complete
picture of their IT environment, letting them see exactly how their IT is
supporting the business. A recently launched Configpedia tool is a social
networking site for customers and partners.
StepStone
StepStone is a recruitment firm that provides on-demand talent management
software for corporates and public-sector organisations looking to hire new
staff. Its technology, online media and applications can help employers to
attract, recruit, develop, retrain and manage the best available talent.
Citrix Online
GoToAssist remote support software by Citrix has changed the way that support
and contact centres serve their customers. With its online collaboration tools
it can help such departments to remotely access PCs and networks, enabling them
to instantly locate and fix problems, without the need for an engineer to travel
to users’ locations.
BigHand
The supplier signed 130 new customers from a range of private industries and the
public sector in the past year, giving them consultancy, project management and
technical support in one
complete solution. Its digital dictation system is the most widely adopted of
its kind.
Eg Solutions
Eg is a software applications company that develops products for customer
service operations centres in the financial industry. Its software is scalable
and improves customer service, quality and productivity, while reducing workload
and removing bottlenecks. It reduced staffing and operational costs at insurance
provider Norwich Union by 10 per cent.
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