02 Jan 2007
Norwich Union's general insurance division is planning to provide online document access to third parties.
The customer communication management system will allow Norwich Union to access documents by linking directly into broker's back-office software.
Brokers working with Norwich Union will be able to access certain commercial documents from a central, online repository.
The customer communication management system provided by Docucorp has enabled commercial documentation to be converted into PDFs, which are then stored in IBM’s content manager system.
Benefits include a significant reduction in print, paper and postage costs.
Other benefits include helping brokers to offer better customer services as well as responding and managing cases much more quickly and effectively.
What do you think? Email feedback@computing.co.uk
Further reading:
Have your say on this article
Newsletters
Latest stories from Networks
Latest videos
You may also like
Networks jobs
Will Google’s new privacy policy impact how you use its services?
Rubbish in... rubbish enterprise. Why proper data management is so important (video, 6 min)
This Forrester report compares the costs and benefits of legacy email and productivity software with Google Apps
Upcoming Events
The implementation of robust, relevant digital strategies is more crucial than ever to the success of insurance businesses
Date: 01 Mar 2012
Time: 09:00am
A showcase of the latest in the information content and management
Date: 20 Mar 2012
Time: 09:00am
Receive the latest jobs direct to your inbox
Are you being paid what you are worth?
