The British Library is set to start a transformation of its online services and has signed a £2.3m deal with Capgemini to support the process.

The library plans to renovate the range and quality of its web-based services to its user base of thousands of members and boost the efficiency of searching, ordering and delivery processes.

Capgemini will be engaged in the design and implementation of a new integrated request management and delivery system, which is hoped to help ensure that public services delivered through the library’s web site match or surpass those achieved by leading commercial online businesses.

The project will start with an initial test phase, based on the deployment of the Adobe LiveCycle software suite.