A boy leaning his head on a wall
The database is meant to shield vulnerable children's details

Children's database hit by problems

Vulnerable children's personal details not being protected properly by government IT system

Written by Tom Young

Work has been halted on ContactPoint, the £224m database designed to hold the details of 11 million children under 18, while problems in the system are ironed out.

The problems centre on the so-called "shielding" part of the system, which protects certain elements of the details of 55,000 vulnerable children.

Most children's records contain their name, address, date of birth and details of schools, GPs, social workers and support services. But some vulnerable children are shielded to provide only their name, sex and age to the 400,000 children’s services workers with access to the database.

But this shielding has disappeared from the records of some children when information is uploaded to the database.

A third of England's 150 local authorities have not yet signed off the first phase of ContactPoint and many refuse to do so until the problems are sorted out.

A spokeswoman for the Department of Children, Schools and Families insisted the problem will not delay plans for the system to go live this year.

"Our colleagues have been working very quickly with local authority representatives to put the problems right. Fifty per cent of problems flagged up have already been identified as human error," she said.

She added that the unshielded details had only been exposed to the 300 local authority workers who were updating the system, all of whom had been vetted and cleared to access the children's information.

Tim Loughton, shadow children's minister, said the government could not be trusted to set up large databases.

"ContactPoint is not even live and it is coming apart at the seams. The government should have foreseen these issues five years ago when they first drew up plans for this expensive and unnecessary database," he said.

  • Have your say
  • Send to a friend
  • Print this
  • Share

reader comments

related articles

Picture of Whitehall and ParliamentPublic Sector

A quarter of government databases illegal, claim privacy experts

And more than half could fall foul of a legal challenge, says report by Joseph Rowntree Reform Trust 23 Mar 2009

 

Children's database goes live

Controversial ContactPoint system comes into use 26 Jan 2009

Children's Services group defends Contact Point

Child welfare will not be compromised by allowing police to apply for access to key database, according to children's services group 28 Aug 2008

Police will access key child database

Children's database could be used to help with prosecution when police are granted access 26 Aug 2008

Barnardo's to set up secure link to children's database

Identity management tools will provide safe access to government system 29 Jul 2008

Government warned on surveillance society dangers

Select Committee says privacy under threat from new technology 11 Jun 2008

Concerns over child welfare IT continue

Social workers are increasingly worried over recent software delays 03 Apr 2008

Children's database in use after months of delays

Seventeen local authorities and two charities in the North East now using ContactPoint 18 May 2009

Children's database goes live

Contactpoint launches despite protests by privacy groups 18 May 2009

A quarter of government databases illegal, claim privacy experts

And more than half could fall foul of a legal challenge, says report by Joseph Rowntree Reform Trust 23 Mar 2009

related whitepapers

today's top stories

Face facts: social media is the future

No organisation can afford to ignore the way business communications are changing 18 Mar 2010

Is the data watchdog about to pounce?

Experts believe the Information Commissioner’s Office is itching to use its new power to impose hefty fines for data breaches. Martin Courtney reports 18 Mar 2010

Lloyd’s of London gears up for regulation

CIO Peter Hambling tells Angelica Mari about how the insurance market has updated its IT infrastructure to comply with new regulations 18 Mar 2010

Protests greet new Digital Economy Bill amendment

ISPs, digital rights groups and Liberal Democrat supporters cry foul 05 Mar 2010

IT Leaders' Forum in association with IBM

A unique opportunity to hear from expert speakers and engage in a debate about the future of the CIO job function 29 Jan 2010

Advertisement

Keys to successful Service‐Oriented Architecture implementation

This white paper explores best practices and general design patterns for service oriented architecture (SOA).

The Roadmap to IT Maturity — Matching Strategy to Infrastructure for Business Success

This paper defines a roadmap for matching infrastructure strategy to business success.

Advertisement

Keep up to date with the latest products, services and technologies from the world's leading IT companies; ITHound.com brings you over 6,000 white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

More available - click 'submit' to view

Existing User

Newsletter user login:

Jobs

Related jobs

Job of the week

Job alerts

Sign up here

Find your next job

IT Salary Checker

Check salary here

Advertisement

Latest poll

NHS centralised data

NHS centralised data

Do you think the NHS can be trusted to safely look after personal data electronically?

View poll results

Latest audio and video articles

Video

HP unveils S Series notebooks

'Prosumer' line overhauled 01 Mar 2010

Web Seminar Listings

Preparing for enterprise-scale Windows 7 migration

The web seminar on 18 Feb will discuss how Windows 7 migration can increase IT efficiency in large enterprises, freeing up budgetary and personnel resources to focus on business innovation. Our panel of experts will examine the strategies, tools and services IT leaders can use to migrate successfully and reap the rewards of increased efficiency. 19 Feb 2010

Latest in-depth articles

Smiths Group CIO Brian JonesAnalysis

Q&A: Brian Jones, CIO, Smiths Group

How should conglomerates be looking at the new IT technologies coming through? Brian Jones explains. 19 Mar 2010

Analysis

What security strategy should enterprises adopt after the recession?

Act now to put your your firm on higher growth path advise CISOs 19 Mar 2010

Primary Navigation